Skip to main content

Recovery

Because only your passkey can approve transactions, losing every device that holds it means losing access to your wallet. Nobody, including BlockFinaX, can recover it for you. Backup passkeys prevent this.

Add a backup passkey​

  1. Open the account menu, then Profile settings, and find Passkeys and recovery.
  2. Select Add backup passkey and name it, for example Work phone.
  3. Create the passkey when your browser asks. Save it on another phone by scanning the QR code, on a security key, or in a password manager that syncs across your devices.
  4. Approve with your current passkey each time the app asks, once for each of your accounts.

The backup is Active once all your accounts hold it. From then on, either passkey can sign in and approve transactions.

If you lose a device​

Sign in on another device with your email or Google account, then use a backup passkey to approve transactions. Add a new backup straight away.

Business accounts​

A business account does not depend on one person. Keep at least two admins: if one loses their phone, the other removes the lost passkey and invites them again once they have a new one. See Business accounts.

Good practice​

  • Keep at least two active passkeys on different devices.
  • Prefer a passkey that syncs (iCloud Keychain, Google Password Manager) or a hardware security key for the backup.
  • A setup that did not finish can be removed from Profile settings.